Privacy Policy | San Buzi

This Privacy Policy explains what information San Buzi collects when you use this Site or place an order, how we use it, and the choices you have.

Information we collect

Order and contact information: name, email, shipping and billing address, and phone number when provided at checkout
Payment information: handled directly by our payment methods and never stored on our servers in raw form — see “Payment processing” below
Order history: products purchased, order totals, and order status
Device and usage data: IP address, browser type, pages visited, and similar analytics data collected automatically via cookies and similar technologies
Account information: if you create an account, your login credentials and saved details

How we use your information

To process, fulfill, and communicate with you about your orders
To provide customer support and respond to inquiries
To detect and prevent fraud and abuse
To send order-related and, if you’ve opted in, marketing communications — you can opt out of marketing email at any time via the unsubscribe link in any such email
To understand and improve how the Site is used, via aggregated analytics
To comply with legal obligations, including age verification and recordkeeping related to hemp-derived cannabinoid product sales

Payment processing

We do not store your full payment details on our servers. Card and payment-method processing is handled by our checkout provider and the specific payment method you select at checkout, each governed by their own privacy practices.

Who we share information with

We share information only as needed to run the business, with:

Shipping carriers, to deliver your order
Our website hosting and e-commerce infrastructure providers, to operate the Site and process orders
Analytics providers (such as Google Analytics), to understand aggregate Site usage
Email service providers, to send transactional and (if opted in) marketing email
Law enforcement or regulators, only when required by law or a valid legal process

We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to keep your cart working across pages, remember your preferences, and understand aggregate Site usage through analytics. You can block or delete cookies through your browser settings; doing so may affect some Site functionality (such as the cart).

Your rights

You can request access to, correction of, or deletion of your personal information at any time by emailing us at hello@sanbuzi.com. We’ll respond within a reasonable time and verify your identity before making changes tied to an account or order history.

California residents

If you are a California resident, you have the right to request disclosure of the categories of personal information we collect and share, and the right to request deletion of your information, subject to certain exceptions. We will not discriminate against you for exercising these rights. Contact us using the email above to make a request.

Children’s privacy

This Site is not directed at, and we do not knowingly collect personal information from, anyone under 21. If we learn we’ve inadvertently collected information from someone under that age, we’ll delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect as soon as they’re posted, and the “Last updated” date above will reflect the most recent revision.

Contact

Questions about this policy can be sent to hello@sanbuzi.com.